Effective Date: February 12, 2019
Our Privacy Commitment
Welcome to http://www.geografx.com website (the "Site") operated by Geografx Digital Mapping Services and its parent company Geografx International (collectively, "Geografx Digital Mapping Services", "us", "we", or "our"). Geografx Digital Mapping Services values its customers and is committed to respecting your privacy, proprietary nature of your personal information, business data and security concerns.
All data and information acquired by Geografx Digital Mapping Services and provided by you will be treated in confidentiality. Any sensitive information that you give us is digitally encrypted and will never be sold or distributed to a third party. Geografx Digital Mapping Services does not engage in unsolicited snail mail or SPAM e-mail practices. Your business contact information is kept on file as a convenience for return visits to our website. As a security measure, all payment processing information is deleted, purged, shredded and not kept on file.
Information Collection, Use and Sharing
When you visit our site, the following non-personally identifiable information is automatically obtained and compiled: Internet Protocol (IP) address, the domain name registry information associated with the IP address, the internet browser being used, operating system and hardware platform, the date and time of your visit, the name and address (URL) of the web page you viewed immediately prior to accessing the current page, the query / gateway you used in a search engine which linked you to our site data. This information is stored in log files on the web server.
If your browser is not configured to prevent disclosure of such information, the following information may also be revealed: your name, e-mail address, home and work addresses, telephone and fax numbers and any plain text commentary. Additionally, the complete record of your actions at the web site including all pages visited, time spent at each page, the information sent or received and the names of all files uploaded or downloaded are available. This tracking information is not compiled by us or aggregated and made available to third parties primarily to identify demographic data regarding our customers. It is important to note that IP addresses do not necessarily reveal the identity of an individual visitor. Since most individuals connect through an internet service provider (ISP) at work or at home, the IP address would identify the ISP and not that actual person. Users should refer to these specific instructions accompanying their browsers to ensure that personal information is not automatically being provided without their agreement.
Cookies are text files stored on your computer which are sent back and forth by a Web Server to your Web Browser whenever you make new requests from a Web Server you are visiting. Simply put, cookies are text files a website stores on your computer’s hard drive or random access memory when you visit the Geografx Digital Mapping Services website. The file records / keeps track of purchases / shopping cart items in an on-line store. Once a transaction has been completed the cookie is erased or temporarily stored, depending on your browser settings. In some cases, this information is only kept during the session and is deleted when you close your browser. In other cases, the information is stored on your hard drive until your next session on the Geografx Digital Mapping Services website. When a server receives a request from a browser, the server is able to use the information stored in the cookie from that browser. The server is able to log the user’s requests on the website and send back an updated cookie to the user.
Cookies are temporary and are set to expire after a certain amount of time set in your browser settings. Depending on the type of cookie used, and your browsers' settings, the browser may accept or not accept the cookie, and may save the cookie for either a short time or a long time. Cookies may contain information such as unique user ID that can be used to track the pages of the Geografx website you have visited, login or registration information, online shopping cart information and user preferences. You do have the option to have your computer alert you each time a cookie is being sent or in other words “disable all cookies”. This is achieved through your internet browser settings. Should you choose to disable the cookies, your on-line experience on the website might be slower, limited, as well you will be recognized as a new visitor each time you visit the site and any previous session or form filling information will be lost and/or purged. The main purpose of cookies, are to re-call previous visit information thus permit ‘quicker’ and ‘faster’ access, display and reading of the website when revisited. Cookies identify your computer or browser and do not contain any personally identifiable information.
Share of Non-Personal and Personally Identifiable Information
Non-personally identifiable information is used on occasion for us to improve website UX, ensure security, analyze product offerings and protect the integrity of our services. When we analyze product offerings we use log files and Google Analytics to analyze web page statistics, popularity, hits and traffic reports. This analysis allows us to improve or enhance the UX, product and service offerings on the website.
Personally identifiable information is collected when you grant us contact, email us for a request for information, or register with us to open an account, fill out a form or purchase a product online. Information collected includes name, company, address, email, contact number and credit card / payment information. We may use this information to follow up with you for the request to contact you regarding our product or services offerings and purchases.
Personally identifiable information will only be shared in cases: whereby business partners or third-party partner suppliers are involved in providing the products and services to us, for the service or product you are requesting, or have purchased or have licensed the right to use through Geografx Digital Mapping Services and the business partner or third-party supplier involved; or whereby, ownership of Geografx Digital Mapping Services is assigned or transferred to a new corporate entity or business owner, as part of acquisition, merger, partnership, or sale of assets. Personally identifiable information will only be shared with the receiving business, new corporate entity or new assignment.
At Geografx Digital Mapping Services, we respect your online privacy and security concerns. Any sensitive, personal contact or payment information that you give us is digitally encrypted and will never be shared or sold to a third party. Your business contact information is kept on file as a convenience for return visits to our website. As a security measure, all payment processing information received is deleted, purged, shredded and not kept on file after the required payment fees, subscription term or purchase has been made. Geografx Digital Mapping Services does not engage in SPAM, or unsolicited snail mail / e-mail practices.
Geografx Digital Mapping Services recognizes that it must maintain and use your personal and business information responsibly. Geografx Digital Mapping Services is committed to respecting the proprietary nature of your personal, business and market information. All information acquired by Geografx Digital Mapping Services and provided by you or your organization will be treated in confidentiality.
Security of Personal Information
Your sensitive personal data and payment processing information is protected both online and offline. The latest Transport Layer Security (TLS) version 1.1 is used by us and our payment card accounts to collect sensitive personal data, transmit and process payments online. As of September 30, 2017, the Payment Card Industry Security Standards Counsel (PCI SSC), mandated the new TLS version 1.1 encryption standard for both Internet browser access and Application Program Interface (API) integrations and payment processing of the payment card industry. Any non-compliant browser or integration that does not support TLS 1.1 or higher, will receive an error message and information will not be transmitted or processed.
This high encryption standard allows you to communicate securely with our website by encrypting (scrambling) all data you supply to us such as personal, business and credit card information. Because it is encrypted at the highest standards, and only understandable between your browser and our server / website, the information is a meaningless jumbled code to anyone else since they do not have the key that unlocks the secret combination. This means that you can be rest assured that shopping on our site is safe and secure.
When making payments offline, we contact you for payment processing details. Once we have collected the details we process this data directly with our merchant accounts or banks that use TLS version 1.1 encryption.
Your payment and personal information is kept on file, temporarily, in a secure location. After the required payment fees, subscription term or purchase has been made, all payment and personal information received is immediately deleted, purged, shredded and not kept on file.
As a standard when purchasing on the Internet, it is important you to protect yourself against unauthorized use of login information, access to your password, and to your computer. You are responsible for maintaining the secrecy of your account password and we assume no responsibility for any claims or damages resultant for someone erasing or altering your account information as a result. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a network or shared computer.
All physically shipped goods, data or software products purchased from Geografx Digital Mapping Services are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the applicable carrier. Due to the "digital nature" of physically shipped data and software, returns are limited to unopened, unused or uninstalled packages.
Removal of Non-Personal and Personally Identifiable Information
Geografx will remove any personal, sensitive and business information from our database pursuant to a written request from you. Please e-mail such request to us, identifying your full name and password and please type "remove registrant" in the subject line of your email.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, trade names is the intellectual property of Geografx Digital Mapping Services and/or its’s third party suppliers, partners and affiliations and is protected by Canadian and international copyright laws.